International Shipping, Duties & Taxes
We ship globally via reputed logistic partners like UPS, DHL & Fedex. On orders above USD 300, we offer global free shipping on a DDU( delivery duties unpaid ) basis, which means product prices displayed are exclusive of all import duties. On orders below USD 300, we charge a flat shipping fee of USD 25. Customs Duties and local taxes are applied by local customs office of the country where the customer is receiving the shipment, and these are borne by the customer. Customs duties or taxes are applied as per import duties and taxations laws of the import country and are outside our influence and control. As the recipient, payment of these at the time of delivery is necessary to release your order from customs on arrival and this is solely the obligation of the customer ( recipient).
Shipping Timelines
1. Each style code has an estimated ?Ships in? time mentioned under the style name on the product detail page. This is the time it takes us to get the respective style code ready and dispatch. In case of made-to-measure size, this timeline is calculated from the date your complete measurements are received, and all measurement related queries are closed.
2. If there are more than one items in your order with varying shipping timelines, your order will be club shipped and will follow the shipping timeline of the longest shipping lead time item.
3. In case of style customisations beyond the pre-templated customisation options available on the product page, the production and shipping timeline may vary from the timeline specified on the product page. In such a case, please confirm the estimated shipping timeline via email at support@talkingthreads.in or whatsapp at +919560068582
4. From the date of dispatch, it takes 5 to 7 business days for your order to reach you. Online tracking is provided to you in your website customer account on the day your package is shipped. Business Days are Monday to Friday excluding India public holidays.
5. We do not deliver to freight forwarding addresses or PO Boxes.
For any further shipping related queries, please email us at support@talkingthreads.in or whatsapp us at +919560068582
For style or purchase related assistance please email us at:support@talkingthreads.in / whatsapp / Call us at +919560068582. Our phone support is available Monday to Saturday 10 am to 7 pm Indian Standard Time.
